Crime Stoppers

NT Police are warning People to protect their personal information

Thursday 18-Apr-2019 13:41

The Northern Territory Police (NT Police) are warning Territorian’s of a phone scam claiming to be from the National Broadband Network (NBN Co).

Over the past few days NT Police have received reports from Territorian’s who have received robocalls pretending to be from the NBN Co.  The call will involve an automated message warning that you haven’t registered with the NBN and your current internet service will be turned off within 24 hours. People are then prompted to press “1” to discuss the matter further. 

Senior Constable Jason Corbett from the NT Cybercrime Unit from said that if you do press “1”, you’ll be speak to a person pretending to be a technician and will ask for personal details such as your credit card details to transfer you to another internet pack.  The scammers can be very convincing, however their goal is to simply either get a hold of your money or your personal identifying information”.  “The important thing to remember is that the NBN Co will never make unsolicited calls or try to sell you broadband services.  The NBN Co is the company building and operating Australia’s wholesale broadband network, it does not sell broadband packages directly to consumers”

NT Police are reminding people to never disclose your bank account details or other personal information to an unsolicited caller.  Do not trust anyone calling to inform you that your internet will be disconnected.  Instead hang up and then contact your Internet Service Provider directly on a known and trusted number.

If you have suffered a financial loss or have provided personal identifying information, then you should report this to your bank immediately and to police on 131 444 or go to the Australian Cybercrime Online Reporting Network (ACORN) https://www.acorn.gov.au/.