Jenny Willis was appointed Director, Chief Officer Strategy and Capability on 01 November 2016. Prior to this appointment, Jenny worked at the Northern Territory Emergency Service for ten months and NSW Ambulance Service for fifteen years. Whilst employed by NSW Ambulance, Jenny was the Chief Superintendent / Director of the NSW Ambulance Special Operations Unit for four years. Responsibilities of this position included delivery of NSW Ambulance special operations paramedic training and recertification. These specialist paramedics include Special Casualty Access Team (SCAT), Special Operations Teams and Rescue. The training delivered included all aspects of Rescue (vertical, road crash, confined space, domestic animal), Swift Water Rescue, Urban Search and Rescue, CBRNE and HAZMAT, Counter Terrorism, Emergency Management, and special Operations. During her career with NSW Ambulance, Jenny was involved in deployments such as the Victorian Bushfires, Indonesian Tsunami, Christchurch and Japan Earthquakes.
Career highlights include working within the NSW Police Counter Terrorism and Special Tactics Command for five years and maintaining her clinical certificate to practice during her ambulance career. Jenny has been an Ambulance Commander for a number of large and high profile events including the Lindt Café Siege. Jenny has also represented NSW on National Committees for Emergency Management and Counter Terrorism and was an Australian observer at the Japan Disaster Relief Team INSARAG External Reclassification (IER) in Japan, February 2015.
Jenny holds a Master’s Degree in Management, a Master’s Degree in Emergency Management, Advanced Diploma in Civil Care and Security and has completed the NSW Police Strategic Leadership Program.
During her years of Service, Jenny has been awarded the Canberra Bushfire Medal, the NSW State Government Medal for the Hunter and Central Coast Storms, a NSW Ambulance Unit Citation for her role in the Quakers Hill Nursing Home Fire and a NSW Ambulance Commissioners Unit Citation for her role in the Lindt Café Siege. Prior to relocating to the Northern Territory, Jenny volunteered as an Advanced Fire Fighter, Driver and Aviation Base Operator within the NSW Rural Fire Service. Jenny also volunteered as a NSW Justice of the Peace.